robet Terms & Conditions — Complete Guide to Using the Platform

These terms and conditions ("Terms") apply to the robet platform and all services operated under it. By accessing the platform, creating an account, or using any service, you are considered to have fully read, understood, and accepted these Terms.

robet is an online gaming platform that provides live casino, sports betting, slots, and other gaming services for players in Bangladesh. Using SSL encryption and ensuring fair play, robet maintains a safe and reliable environment.

• These Terms may change at any time — the latest version will always be available on this page.
• If you have any questions about any part of these Terms, please contact our support team before using the platform.
• These Terms form a legal agreement between the user and robet.

To create an account on the robet platform, you must provide accurate and complete information. Registering with false or incomplete information may result in the account being cancelled at any time.

2.1 Registration Requirements

• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• If multiple accounts are found on the same device, IP address, or payment method, all of them will be closed.
• It is the user's responsibility to keep their account password confidential; robet is not liable for unauthorised access by third parties.
• Accounts are non-transferable — allowing others to use or selling your account is prohibited.

2.2 Identity Verification

robet may request documents for identity verification at any time. Withdrawals may be held until verification is complete. robet reserves the right to close an account if the user does not cooperate.

robet services are for users aged 21 and over only. Minors are not permitted to use this platform.

• By registering, you personally confirm that you are at least 21 years of age.
• Registering on behalf of a minor or using the service for a minor is a punishable offence.
• Any funds held in an account operated in the name of a minor will be forfeited.
• It is your responsibility to prevent minors from accessing your device.

All transactions on the robet platform are processed through fully secure, encrypted methods. We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.1 Deposit Rules

• The minimum deposit amount is ৳500 (the same for every method).
• Deposits must be made from the user's own verified payment account.
• Deposits via third parties are not accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• A successful withdrawal is generally processed within 1 hour.
• Withdrawals will be returned using the same method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• Withdrawals will be suspended in cases of fraud or suspicious activity.

4.3 Bank Transfer

For bank transfers, accounts at major commercial banks in Bangladesh are accepted, including Dutch-Bangla Bank, Islami Bank, and BRAC Bank. Processing times may vary depending on the payment method and bank.

robet's welcome bonus and promotional offers are subject to the following conditions.

5.1 Welcome Bonus

• A 100% bonus is available on the first deposit, up to a maximum of ৳8,000.
• Example: deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Example: deposit ৳18,000 and receive the maximum bonus of ৳8,000 — total balance ৳26,000.
• The bonus can only be received once; claiming a bonus on multiple accounts will result in all accounts being cancelled.

5.2 Wagering Requirements

• A 10x wagering requirement must be met on the bonus — calculated on the bonus amount only, not on the deposited amount.
• Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus can be withdrawn.
• Bonus funds cannot be withdrawn until the wagering requirement has been completed.
• Each bonus offer has a specific expiry period — the bonus is cancelled once that period has passed.

5.3 Bonus Abuse

If robet detects bonus abuse or fraudulent activity, it reserves the right to forfeit the bonuses and winnings of the account concerned and to close the account.

The following rules must be followed when playing games on the robet platform.

• Each game has its own rules — read them before playing.
• Bets placed during a technical error may be considered void.
• Attempting to hack software, use bots, or engage in any form of cheating will result in the permanent closure of the account.
• Group betting schemes or collusion are strictly prohibited.
• If a technical issue affects a game result, the decision of robet's management will be considered final.
• robet reserves the right to withdraw or change any sports betting market without notice.

robet believes that gaming should be entertaining and controlled. We place the highest importance on responsible gaming practices.

• Contact our support team to set your weekly or monthly betting limits.
• A self-exclusion feature is available to temporarily close your account whenever needed.
• If signs of gaming addiction appear, seek professional help immediately.
• Play for entertainment only — do not wager money you cannot afford to lose.

For more information, visit our Responsible Gaming page.

In the following circumstances, robet may suspend or permanently close any account without warning:

• Violation of any clause of the Terms.
• Providing false or misleading information.
• Operating multiple accounts.
• Engaging in bonus abuse or fraudulent activity.
• Using hacking, bots, or unauthorised software.
• Suspicion of money laundering or illegal activity.
• The user requests account closure themselves.

Upon account closure, any applicable balance will be returned in accordance with these Terms — however, bonus balances may be forfeited in cases of bonus-related violations.

robet takes the protection of your personal information very seriously. Our detailed policy on data collection and use is set out in a separate Privacy Policy.

• All personal and financial information is protected via SSL encryption.
• Your information is not sold to third parties.
• Information may need to be provided to authorities in response to legal obligations.
• For more information, visit our Privacy Policy page.

While robet strives to provide the highest quality of service, our liability is limited in the following areas:

• Interruption to gameplay caused by loss of internet connection or issues with the user's device.
• Unavoidable technical errors or unavailability during server maintenance.
• Delays or failures by third-party payment providers.
• Losses resulting from the user's own negligence or a breach of account credentials.
• Suspension of service due to legal restrictions or government directives.

robet will not be liable under any circumstances for indirect, incidental, or consequential losses.

robet reserves the right to modify, add to, or remove any part of these Terms at any time.

• Users will be notified via their account or email in the event of significant changes.
• Continuing to use the platform after a change has been made will be considered acceptance of the new Terms.
• If you do not agree to the revised Terms, you will have the option to close your account immediately.
• The date of the most recent update will be shown at the top of this page.

If you have any questions, feedback, or complaints about these Terms, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.

• Live Chat: available 24/7 — access the platform and get in touch directly.
• Email: [email protected]
• All complaints will be resolved within a reasonable time after being received.
• To learn more, visit our FAQ page.

robet is a safe and reliable platform — SSL encryption and fair play guaranteed. 21+ For users aged 21 and above only.